Privacy Policy

Last Updated: May 2026

Northlake Badminton is committed to handling your personal information with care, transparency, and respect. This Privacy Policy explains what information we collect, how it is used, and the measures we take to protect it.

1. Who We Are

Northlake Badminton operates at 1700 FM 407, Suite 200, Northlake, TX 76247. For any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at northlakebadminton@gmail.com.

2. Information We Collect

We collect only the information necessary to manage your membership and provide our services effectively. This includes: member profile information (name, email address, phone number, and date of birth, collected at registration via CourtReserve or our website); parent or guardian contact details for players under the age of 18; and anonymised site usage data used solely to improve the functionality of our website.

3. How We Use Your Information

Your information is used exclusively to manage court access and program enrolments, communicate essential facility updates such as schedule changes or closures, and respond to enquiries submitted by you. Marketing communications are sent only where you have actively opted in to receive them. We do not sell, rent, or otherwise transfer your personal data to third parties for commercial purposes.

4. Payment Security

All payment transactions are processed through reputable, encrypted third-party payment providers. Northlake Badminton does not store, process, or retain credit card or banking information on its own systems.

5. Third-Party Service Providers

We share the minimum necessary personal data with third-party providers who support the operation of the facility, including our court booking platform (CourtReserve) and email communication tools. All such providers are contractually bound to use your data solely for the purposes of service delivery and are prohibited from using it for any other purpose.

6. Cookies

Our website uses cookies to retain user preferences and gather anonymised data on site usage patterns. Cookies may be disabled through your browser settings; however, doing so may affect the functionality of certain areas of our website.

7. Protection of Children’s Privacy

The personal information of players under the age of 13 is collected solely for the purpose of program registration and is subject to mandatory parental or guardian consent. This information is never used for marketing or shared beyond what is operationally necessary.

8. Your Rights

You have the right at any time to request access to the personal data we hold about you, to request correction or deletion of that data, or to withdraw consent for marketing communications by clicking “unsubscribe” in any email or by contacting us directly. We will respond to all such requests promptly and in accordance with applicable law.

9. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our operations or applicable legislation. Any revisions will be published on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to remain informed.

10. Contact Us

For any privacy-related enquiries, please contact us using the details below: